Refund policy
Our 14-day return policy states that after receiving an item, you have 14 days to request a return.
To be eligible for a return, the item must be in the same condition that you received it, unworn or unused, have all tags attached, and be in the original packaging. You will also need your receipt or proof of purchase.
To initiate a return, contact us at elena.sponchiado@gmail.com. Returns should be shipped to the following address: [Via Giacomo Leopardi 13L, Preganziol (TV) 31022].
If your return is accepted, we will send you a return shipping label and instructions on how and where to ship your package. Items sent without a prior return request will not be accepted.
If you have any questions about returns, contact us at any time at elena.sponchiado@gmail.com.
To be eligible for a return, the item must be in the same condition that you received it, unworn or unused, have all tags attached, and be in the original packaging. You will also need your receipt or proof of purchase.
To initiate a return, contact us at elena.sponchiado@gmail.com. Returns should be shipped to the following address: [Via Giacomo Leopardi 13L, Preganziol (TV) 31022].
If your return is accepted, we will send you a return shipping label and instructions on how and where to ship your package. Items sent without a prior return request will not be accepted.
If you have any questions about returns, contact us at any time at elena.sponchiado@gmail.com.